COVID 19 PRECAUTIONARY MEASURES FOR CVH EFFECTIVE IMMEDIATELY (3-17-20)

  • Chelan Valley Hope Office Building is Closed until further notice.
  • Volunteers – STAY HOME. Do not come in to the office, DO NOT SIGN UP FOR SHIFTS at this time.
  • The Chelan Valley Hope voicemail message will be updated to reflect changes by end of business tomorrow (3/18) in both English and Spanish.
  • Chelan Valley Hope WILL have a small Team in the office on Monday’s and Wednesday’s to field calls and serve clients ONLY via telephone.
    • Daily this Team will check emails and messages.
    • Chelan Valley Hope is securing a dedicated CVH cell phone today to communicate with Clients should the volume increase or after hours support be needed.
    • The ONLY Staff in the office until further notice is Jean, Catharine, and Wendy; Claudia Swenson will be our back up and medical liaison in the event its needed for key communications or clients.
  • WE ARE posting a NOTICE on the CVH front door to inform Clients of the changes and we will continue to assist them without interruption as much as possible.
    • Non-food, Rent Assistance, Utility Assistance, Transportation, and Homelessness will continued to be supported (via Phone ONLY).
  • The Lake Chelan Food Bank is also closing through April 13th. Their last distribution to clients will be this Saturday, March 21st.
    • Chelan Valley Hope will continue to provide food reserves/boxes to our community as may be needed.