Chelan Valley Hope serves as the fiscal sponsor for Manager Mall and Tender Loving Care for Seniors (TLC). We have the shared mission of helping people easily access essential resources, and together we can leverage our assets to multiply our reach.

Manger Mall


The Manger Mall program first began in 2009 to help struggling families in the Chelan and Manson area provide a gift for their child(ren) at Christmas.  Many families work hard to make ends meet with little or nothing left over for extras such as gifts. Therefore, the mission and vision of Manger Mall was created to assist these families during a difficult financial time and also maintain their dignity. The Manger Mall is organized and operated by a dedicated team. They work diligently every year from early November until mid-December. Through the help of nearly 150 volunteers, donations of gifts, and currency; they serve and provide Christmas gifts to 650-1000 children each year.

Karen Pembroke

2019 Manger Mall Volunteer Coordinator


Karen Pembroke

Tender Loving Care for Seniors


TLC offers volunteer visits, at no fee, to assist seniors to live comfortably in their own home.

Activities may include:

  • Companionship
  • Support to achieve goals for health & self care
  • Connections to other services in the community
  • Caregiver support

The mission of the TLC for Seniors Program is to improve the care and support of vulnerable seniors (age 60+) in Chelan Valley through personal contact by a trained volunteer friend. The goal is to help meet the needs of seniors who wish to have an excellent quality of life in their own home by providing assistance with activities and to access services when needed.

Trained volunteers (must have background check, confidentiality statement, and specific policies) are paired with a senior after an initial in-home assessment. The timing of volunteer visits and tasks are mutually agreed upon.                   

Activities may include just visiting, playing cards, doing puzzles, or helping with a home task, making appointments for health care, providing transportation for needed shopping and appointments or providing caregiver support. Volunteers can also assist with connecting seniors to other services such as home health, home repair and transportation.

In the first 2 yrs of operation, TLC has averaged 25 volunteers providing visits to 21-28 seniors with about 3,000 hrs of visits and 14,000 miles traveled.

To make a donation to TLC please mail checks made out to TLC for Seniors and mailed to PO Box 635, Chelan, WA 98816 or drop by Chelan Valley Hope. A tax deductible receipt will be provided.

Volunteers: TLC is always interested in talking with potential volunteers. Commitment: 2-4 hours per month for 6 months.  

TLC Events: Alzheimer’s Caregiver Support Group meets 4th Weds. of the month at Lake Chelan Community Hospital Board Room, 0900-1100 A.M. Upcoming dates: March 25, April 22, May 27, and June 24.


Claudia Swenson, PharmD

Kathy Miller
(509) 470-2843.